Handbook
Core Monthly Leadership
“What one change from this leader would most improve your ability to deliver valuable, sustainable results?”
Updated
Stable anchors
| Family ID | Example prompt | Best respondents | Skip periods |
|---|---|---|---|
leadership.direction.connects_strategy_execution |
“During the past month, this leader connected strategic direction to realistic priorities and execution constraints.” | manager, peer, direct report | 0 |
leadership.safety.invites_challenge |
“During the past month, this leader made it safe to challenge assumptions and surface bad news.” | peer, direct report | 0 |
Rotating families
| Family ID | Example prompt | Best respondents | Skip periods |
|---|---|---|---|
leadership.context.explains_decisions |
“Explained the context and trade-offs behind decisions that affected my work.” | peer, direct report | 1 |
leadership.frontline.seeks_input |
“Sought input from people closest to delivery before making consequential decisions.” | peer, direct report | 1 |
leadership.autonomy.clear_decision_rights |
“Created clear decision rights so teams could act without unnecessary escalation.” | peer, direct report, manager | 2 |
leadership.feedback.seeks_input |
“Proactively asked people affected by decisions for feedback.” | peer, direct report, manager | 1 |
leadership.feedback.receives_constructively |
“Responded to critical or unexpected feedback without defensiveness.” | peer, direct report, manager | 1 |
leadership.feedback.closes_loop |
“Explained what changed—or why it did not—after receiving feedback.” | peer, direct report | 1 |
leadership.talent.regular_feedback |
“Provided timely, specific feedback and followed up on development actions.” | direct report, manager | 1 |
leadership.succession.reduces_dependency |
“Reduced dependency on a small number of people for critical knowledge or decisions.” | manager, peer, direct report | 2 |
leadership.customer.turns_patterns_into_assets |
“Converted recurring customer or delivery problems into reusable approaches or assets.” | manager, peer, product | 2 |
leadership.influence.nontechnical |
“Communicated technology choices, risk, and value effectively to non-technical stakeholders.” | manager, commercial peer, customer-safe variant | 2 |
leadership.urgency.calibrates_risk |
“Distinguished reversible experiments from decisions requiring stronger controls.” | manager, peer | 2 |
leadership.focus.high_value_attention |
“Focused leadership attention on the products, customers, and risks where it created the greatest value.” | manager, peer | 2 |
leadership.work.sustainable_system |
“Improved the system of work rather than relying on repeated individual heroics.” | direct report, peer | 1 |
leadership.recognition.credits_others |
“Gave visible credit to the people who contributed to results.” | peer, direct report | 1 |
Qualitative prompt
“What one change from this leader would most improve your ability to deliver valuable, sustainable results?”
Customer routing
Customers should receive only approved customer-safe variants. They should not rate succession, internal feedback, development planning, or psychological safety.